What to do if you were deceived by a forex broker?



What to do if you were deceived by a forex broker?

Understand the situation: Make sure it was a fraud, actually. Forex is a high-risk market; the account could be wiped out simply because of regular market volatility. Verify that the broker acted in an unlawful or unethical manner.

Gather evidence: Collect all evidence regarding communication with the broker, including correspondence, contracts, trading reports, and any other documents supporting your case.

Broker Contact: The first thing that you need to do is to contact your broker with your complaint. All the official and regulated brokers have dispute resolution procedures. Describe your problem and provide the evidence.

Market Regulators: If the broker is regulated, you should immediately inform regulatory authorities such as the FCA in the United Kingdom and CySEC in Cyprus. Such organizations may interfere in helping to resolve the issue.

Legal Action: If the problem is serious and you are not getting satisfaction either from the broker or the regulator, consider legal intervention. Call in a lawyer specializing in financial matters and the Forex market.

Public Attention: Sometimes posting your story on social media or financial forums can bring attention to your problem and put pressure on the broker.

Warning Others: You might want to consider writing reviews and sharing your experiences in relevant communities as a means of warning other traders.

Lessons to Learn for the Future: Learn from this experience, no matter how it may turn out. Be on the lookout for licensed and regulated brokers, understand the risks associated with Forex trading, and have a solid risk management plan in place.

Conclusion: It is not nice and frustrating to be cheated by a forex broker. However, these steps will facilitate your chances of recovering lost funds and bringing the culprits to book. You need to act as fast as possible and in an insightful manner while preserving evidence and documentation.

How to select Forex broker to avoid falling victim to fraudster

Step Description
1. Forex Market The trader should have a basic understanding of how the Forex market works and the risks involved in trading to make an informed decision when selecting a broker.
2. Regulation One of the key considerations when looking for a broker is its regulation. Ensure your selected broker is regulated and in good standing with authorities such as the FCA, CySEC, or ASIC.
3. Reputation Inquire about the broker’s reputation by studying other traders’ reviews and considering complaints or praise found on forums and specialized websites.
4. Trading Conditions Compare the trading conditions of different brokers, focusing on spreads, commissions, available tools and platforms, order execution quality, and transaction processing speed.
5. Support Services Good support services are crucial, especially for new traders. Check if the broker provides adequate and responsive customer support for any questions or problems.
6. Demo Account Try trading on a demo account first before investing real money to familiarize yourself with the broker’s platform and practice without the risk of losses.
7. Deposit/Withdrawal Methods Ensure the broker has convenient methods for account replenishment and fund withdrawal, and check the processing times and possible commissions.
8. Other Factors Consider factors such as the platform’s user interface, availability of mobile applications, bonus and promotion offers, and other features important to you.

Choosing the right and a reliable Forex broker is actually a very important step for successful trading. Based on thorough research, take as much time as you need and don’t miss out on any details. Remember that the right broker reduces your risks and increases your chances of success in the Forex market.

How to check a forex broker’s license – forex scammer list

One of the most interesting metrics that may indicate reliability and honesty is a Forex broker’s license. Regulation means the broker obeys some rules and standards directed at the protection of traders’ interests. Very well, check a Forex broker’s license using the steps below:

Step Description
1. Identify the Regulatory Authority Check which regulatory authority has licensed the broker (e.g., FCA, CySEC, ASIC). A licensed broker is monitored by a regulatory body, providing guarantees for the protection of investments.
2. Check the Broker’s Website Examine the official website for licensing information, which is usually found in the company section or at the bottom of the homepage.
3. Verification via the Regulator’s Website Use the regulator’s official website to verify the broker’s license status via their search functionality.
4. Conditions of License Check for any restrictions or particular conditions related to the services offered or the broker’s areas of operation.
5. Look for Updates and Warnings Regularly check for updates and warnings from regulators about brokers who have violated rules or lost their licenses.
6. Watch for Red Flags Be cautious if a broker claims to be regulated but cannot provide specific licensing details or if the information does not match the regulator’s website.
7. Customer Support Never hesitate to ask questions about the broker’s license. A reputable broker will provide clear information and address any confusion.
8. Forums and Reviews Check trading forums for discussions and reviews, but interpret this information cautiously as it may provide additional context or highlight potential issues.

Checking the license of a Forex broker is one more stage in finding a decent trading partner in the market. Never bypass this point and take your time to research profoundly. By investing time in license verification, you save your money and trading. You are protected.

Where to go if you are a scam forex broker

What to do if you were deceived by a forex broker?Introduction: Being scammed by a forex broker can result in frustration and devastation financially. Nonetheless, there is an opportunity to regain your funds or attempt to hold the broker accountable for their actions.

Evidence Gathering: Before you go to any place, ensure that you have gathered all your evidence. This will include correspondence with the broker, account statements, trading reports, among other documents that might be used in support of your case.

Reaching out to the Broker: Before approaching any external authorities, one must try and sort out the problem at a personal level with the broker. Compose a formal complaint letter and attach relevant evidence to it.

Regulatory Authorities: If the broker is regulated, contact the relevant regulatory authority. These may be bodies such as the
FCA
(UK),
CySEC
(Cyprus),
ASIC
(Australia) and others. They may offer a complaint resolution procedure or even conduct their own investigation. A complete list of government regulators in all countries of the world:

Albania Bank of Albania
Algeria BankĀ of Algeria
Angola NationalĀ Bank of Angola
Anguilla FinancialĀ Services Commission
Argentina CentralĀ Bank of Argentina
Armenia CentralĀ Bank of Armenia
Aruba CentralĀ Bank of Aruba
Australia ReserveĀ Bank of Australia
AustralianĀ Prudential Regulation Authority
Austria NationalĀ Bank of the Republic of Austria
AustrianĀ Financial Market Authority
Azerbaijan TheĀ Central Bank of the Republic of Azerbaijan
Bahamas Central Bank of The Bahamas
Bahrain Central Bank of Bahrain
Bangladesh Bangladesh Bank
Barbados Central Bank of Barbados
Belarus National Bank of the Republic of Belarus
Belgium National Bank of Belgium
Belize Central Bank of Belize
Bermuda Bermuda Monetary Authority
Bhutan Royal Monetary Authority of Bhutan
Bolivia Central Bank of Bolivia
Financial System Supervision Authority
Bosnia and Herzegovina BankingĀ Agency of Republika Srpska
BankingĀ Agency of the Federation of Bosnia and Herzegovina
Botswana BankĀ of Botswana
Brazil CentralĀ Bank of Brazil
Brunei Darussalam MonetaryĀ Authority of Brunei Darussalam
Bulgaria BulgarianĀ National Bank
Burundi BankĀ of the Republic of Burundi
Canada OfficeĀ of the Superintendent of Financial Institutions
Cape Verde BankĀ of Cape Verde
Cayman Islands CaymanĀ Islands Monetary Authority
Central African Republic CommissionĀ Bancaire de l’Afrique Centrale
Chile BankingĀ and Financial Institutions Supervisory Agency
China Ā The People’s Bank of China
ChinaĀ Banking Regulatory Commission
Colombia SuperintendenciaĀ Financiera de Colombia
Congo, the Democratic Republic of the CentralĀ Bank of Congo
Cook Islands FinancialĀ Supervisory Commission
Costa Rica CentralĀ Bank of Costa Rica
General Superintendence of Financial Entities (SUGEF)
Croatia Croatian National Bank
Cuba Central Bank of Cuba
Curacao Central Bank of CuraƧao and Sint Maarten
Cyprus Central Bank of Cyprus
Czech Republic Czech National Bank
Denmark DenmarkĀ Nationalbank
Danish Financial Supervisory Authority
Dominican Republic Superintendence of Banks
Ecuador Superintendence of Banks
Egypt Central Bank of Egypt
The Savior Central Reserve Bank of El Salvador
Financial System Superintendence
Estonia Bank of Estonia
Estonian Financial Supervision Authority
Swatini The Central Bank of Swaziland
Ethiopia National Bank of Ethiopia
Fiji Reserve Bank of Fiji
Finland Bank of Finland
Financial Supervisory Authority
France Autorité de ContrÓle Prudentiel et de Résolution
Gambia, The CentralĀ Bank of The Gambia
Georgia NationalĀ Bank of Georgia
Germany DeutscheĀ Bundesbank
FederalĀ Financial Supervisory Authority
Ghana BankĀ of Ghana
Gibraltar FinancialĀ Services Commission
Greece BankĀ of Greece
Guatemala SuperintendenciaĀ de Bancos
Guernsey Guernsey Financial Services Commission
Guinea Central Bank of the Republic of Guinea
Guyana Bank of Guyana
Haiti Bank of the Republic of Haiti
Honduras Central Bank of Honduras
National Banking and Insurance Commission
Hong Kong SAR Hong Kong Monetary Authority
Hungary Magyar Nemzeti Bank (Central Bank of Hungary)
Iceland Central Bank of Iceland
Financial Supervisory Authority of Iceland
India Reserve Bank of India
Indonesia BankĀ Indonesia
Iran, Islamic Republic of TheĀ Central Bank of the Islamic Republic of Iran
Ireland CentralĀ Bank of Ireland
Isle of Man FinancialĀ Supervision Commission
Israel BankĀ of Israel
Italy BankĀ of Italy
Jamaica BankĀ of Jamaica
Japan BankĀ of Japan
FinancialĀ Services Agency
Jersey JerseyĀ Financial Services Commission
Jordan CentralĀ Bank of Jordan
Kazakhstan NationalĀ Bank of Kazakhstan
TheĀ Agency of the Republic of Kazakhstan for Regulation and Development of Financial Market
Kenya CentralĀ Bank of Kenya
Korea, Republic of BankĀ of Korea
FinancialĀ Supervisory Service
Kosovo CentralĀ Bank of the Republic of Kosovo
Kuwait CentralĀ Bank of Kuwait
Kyrgyzstan NationalĀ Bank of the Kyrgyz Republic
Latvia FinancialĀ and Capital Market Commission
Lebanon CentralĀ Bank of Lebanon
Lesotho CentralĀ Bank of Lesotho
Libya, State of Central Bank of Libya
Liechtenstein Financial Market Authority
Lithuania Bank of Lithuania
Luxembourg Central Bank of Luxembourg
Financial Sector Supervisory Commission
Macau SAR Monetary Authority of Macau
Madagascar Banky Phoebe’s Madagascar
Malawi Reserve Bank of Malawi
Malaysia Central Bank of Malaysia
Maldives Maldives Monetary Authority
Malta CentralĀ Bank of Malta
MaltaĀ Financial Services Authority
Mauritius BankĀ of Mauritius
Mexico Comisión Nacional Bancaria y de Valores
Moldova, Republic of NationalĀ Bank of Moldova
Montserrat FinancialĀ Services Commission
Morocco BankĀ Al-Maghrib (Central Bank of Morocco)
Mozambique BankĀ of Mozambique
Myanmar CentralĀ Bank of Myanmar
Namibia BankĀ of Namibia
Nepal CentralĀ Bank of Nepal (Nepal Rastra Bank)
The Netherlands The Bank of the Netherlands
New Zealand Reserve Bank of New Zealand
Nicaragua Superintendence of Banks and Other Financial Institutions
Nigeria Central Bank of Nigeria
Nigeria Deposit Insurance Corporation
North Macedonia, Republic of Macedonia National Bank of North Macedonia
Norway Central Bank of Norway
Financial Supervisory Authority of Norway
Oman Central Bank of Oman
Organization of Eastern Caribbean States (OECS) Eastern Caribbean Central Bank
Pakistan State Bank of Pakistan
Palestine Palestinian Monetary Authority
Panama National Bank of Panama (National Bank of Panama)
Superintendence of Banks of the Republic of Panama
Papua New Guinea Bank of Papua New Guinea
Paraguay Central Bank of Paraguay
Peru Superintendent of Banking and Insurance
Philippines Central Bank of the Philippines ( Central Bank of the Philippines )
Poland Narodowy Bank Polski
Polish Financial Supervision Authority
Portugal Bank of Portugal
Puerto Rico Office of the Commissioner of Financial Institutions
Qatar Qatar Central Bank
Qatar Financial Center Regulatory Authority
Romania National Bank of Romania
Russian Federation Central Bank of the Russian Federation
Rwanda National Bank of Rwanda
Samoa CentralĀ Bank of Samoa
San Marino CentralĀ Bank of the Republic of San Marino
Saudi Arabia SaudiĀ Central Bank
Serbia NationalĀ Bank of Serbia
Seychelles CentralĀ Bank of Seychelles
Sierra Leone BankĀ of Sierra Leone
Singapore MonetaryĀ Authority of Singapore
Slovakia NationalĀ Bank of Slovakia
Slovenia BankĀ of Slovenia
Solomon Islands CentralĀ Bank of Solomon Islands
South Africa SouthĀ African Reserve Bank
Spain BankĀ of Spain
Sri Lanka CentralĀ Bank of Sri Lanka
Sudan BankĀ of Sudan
Suriname CentralĀ Bank of Suriname
Sweden SverigesĀ Riksbank
Finansinspektionen
Switzerland SwissĀ National Bank
SwissĀ Financial Market Supervisory Authority (FINMA)
Syrian Arab Republic CentralĀ Bank of Syria
Tajikistan NationalĀ Bank of the Republic of Tajikistan
Tanzania, United Republic of BankĀ of Tanzania
Thailand Bank of Thailand
Tonga National Reserve Bank of Tonga
Trinidad and Tobago Central Bank of Trinidad and Tobago
Tunisia Central Bank of Tunisia
Turkey Central Bank of Turkey
Banking Regulatory and Supervisory Agency
Turkmenistan Central Bank of Turkmenistan
Turks and Caicos Islands Financial Services Commission
Uganda Bank of Uganda
Ukraine National Bank of Ukraine
United Arab Emirates Central Bank of the United Arab Emirates
DubaiĀ Financial Services Authority
United Kingdom BankĀ of England
PrudentialĀ Regulation Authority
TheĀ Financial Conduct Authority
United States BoardĀ of Governors of the Federal Reserve System
FederalĀ Deposit Insurance Corporation DC
NewĀ York State Department of Financial Services
OfficeĀ of the Comptroller of the Currency
Uruguay CentralĀ Bank of Uruguay
Uzbekistan CentralĀ Bank of the Republic of Uzbekistan
Vanuatu Reserve Bank of Vanuatu
Vanuatu Financial Services Commission
Venezuela Superintendency of Banks and Other Financial Institutions
Vietnam State Bank of Vietnam
Virgin Islands, British Financial Services Commission
West African Monetary Union Union Banking Commission West African Monetary
Zambia Bank of Zambia
Zimbabwe Reserve Bank of Zimbabwe

Financial Ombudsman or Consumer Protection: Most countries in the world have a financial ombudsman service or consumer protection, which tries to resolve disputes between consumers and financial institutions.

Legal Help: If your complaint has not been resolved at the above tier, consult an attorney who has experience in the field of financial law pertaining to such disputes.

Public Attention: Sometimes, going public helps you to add more pressure on the broker. You can describe your experience on social networks and forums and in the press.

Trading Community: Request suggestions and support within trading communities. Members of such communities quite often have firsthand experience with similar problems and are capable of giving real valuable recommendations.

Professional Associations: If the broker were to be a member of a professional association, then professional associations and trade groups may have various other ways of addressing your complaints.

Alternative Online Dispute Resolution Platforms: Besides the ones mentioned, several other online dispute resolution platforms are committed to solving financial disputes. They may offer alternative solutions to your problem.

Any fraud coming from a Forex broker should be treated as tough and organized. As such, one can gather all the evidence, seek help from relevant authorities, and not refrain from making such issues public and involving professionals in the meantime. You are not just after retrieving your lost money but seeing to it that your scammers are brought to their knees.

Forex scammers – how to recognize them

  1. Intrusive calls at any time of the day. Fraudsters have been known to trick clients for months before they transfer their money. Remember: a professional and honest broker or financial trader will never impose his services over the phone. Clients look for a good specialist themselves.
  2. Calls come from a mobile or hidden number. Remember that a serious brokerage company always has one telephone number – federal or local.
  3. The promise of fabulous profits from invested funds in a short time – 10–20% or more per week or month. Besides, no broker is able to guarantee the 100% profit. Investment is an activity that’s always risky.
  4. Refusal of the website address of the brokerage company. Scarcity of information about her in the Internet. Or there is no information on the company’s website about the owner of the company, legal address or contact information.
  5. Lack of license information, absence of the same. Any organization that professionally conducts deals in financial markets and with financial instruments using attracted funds is obliged to have a license
  6. In case the broker company is registered in some other country and provides a lack of license, such an organization is offshore, which operates out of a legal field of your country. After signing the agreement with such a broker, in case of violation of your rights, you will not be able to defend your interests in your country of residence.
  7. The broker does not want to meet in the office and conclude a brokerage agreement. It proposes to open an account hastily without checking your documents and assures that it is enough to create a personal account on the website.

How to get money back from a Forex broker?

If a fraudulent broker refuses to return your money, or he simply vanished into thin air, it is possible to get a refund through the chargeback procedure – challenging of the transaction through the bank. For this, you need to file an application with the bank that issued your card or opened an account. In the application, it is necessary to write that you want to return the money and justify this requirement, indicate your contact information, card or account number.

The copies of your passport or other identity document and documents proving the fact of fraud must accompany the application. This may include data about the brokerage company’s nonexistence of license, correspondence with a fraudulent broker in instant messengers or via email, records of telephone conversations, a copy of a statement to the police with a mark of its acceptance, a copy of the statement sent to the Central Bank of the country where the forex broker is registered.

You should file an application with the bank no later than 45 days from the date of the transaction. Some banks establish longer terms.

The waiting time for a response may be anything from 30 to 160 days. In case of a positive decision from the payment system, the money transferred to the fraudster will be returned to your credit card or account, and this fraudulent organization may be also fined.

Please note that nowadays, numerous proposals have appeared on the Internet from so-called chargebackers who, for a certain interest as a fee, promise to return funds transferred to an unscrupulous broker. We strongly advise not to waste time and money on such services. It is much better to contact a lawyer or attorney in your country of residence.




Ready to Get Started?

Book a free 30-minute consultation with our licensing expert

About Our Company

Why Regulated United Europe?

Regulated United Europe OÜ (RUE) is a European legal consulting firm specializing in financial licensing, company formation, and regulatory compliance. Since 2016, we have helped hundreds of businesses obtain crypto, gambling, forex, and EMI/PSP licenses across 35+ jurisdictions.

With offices in four EU countries and a team of experienced lawyers, we provide end-to-end support — from initial consultation and company registration to license acquisition and ongoing compliance management.

500+

Clients Served

35+

Jurisdictions

Since 2016

Years in Business

4

EU Offices

āš–ļø

Licensed Legal Practice

Fully registered and regulated EU company with partnerships across major financial centers.

🌐

Multilingual Team

Our experts speak English, German, Russian, Chinese, and 12+ other languages for global client support.

šŸ”‘

Turnkey Solutions

From company registration to license acquisition and compliance — we handle the entire process end-to-end.

šŸ“ž

Dedicated Support

Personal consultant assigned to each client. Direct communication channels, no call centers.

šŸ‡ŖšŸ‡Ŗ Tallinn, Estonia
šŸ‡±šŸ‡¹ Vilnius, Lithuania
šŸ‡ØšŸ‡æ Prague, Czech Rep.
šŸ‡µšŸ‡± Warsaw, Poland